Shipping Policy
At Miyoko Èlan, every order is sourced with intention and prepared exclusively for you.
By limiting the number of orders accepted during each release, we're able to maintain the exceptional quality, craftsmanship, and experience our clients expect.
Processing Time
Every Miyoko Èlan order is sourced from our trusted collector after your purchase is confirmed.
Processing typically takes 7-14 business days before shipment. Because each order is prepared exclusively for you, processing times may occasionally extend during high-demand releases. We never rush quality, and we appreciate your patience while we prepare your order.
Once your order has completed processing, you'll receive a shipping confirmation email with your tracking information.
Shipping Time
After processing, standard U.S. shipping typically takes 3-7 business days.
Please note that shipping carriers may occasionally experience delays due to weather, holidays, or other circumstances beyond our control.
Shipping Cost
We proudly offer FREE standard shipping on all U.S. orders of $300 or more.
Shipping rates for orders under $300 are calculated at checkout.
Order Tracking
Once your order has shipped, you will receive a tracking number via email so you can follow your package every step of the way.
Limited Monthly Releases
To preserve the quality and exclusivity of Miyoko Elan, we intentionally accept a limited number of orders during each monthly release.
Once our current release reaches capacity, ordering will temporarily close until the next collection becomes available.
This approach allows us to carefully source and prepare every order without compromising our standards.
Incorrect Shipping Information
Please review your shipping information carefully before placing your order.
Miyoko Èlan is not
responsible for packages delivered to an incorrect address entered during checkout.
If you notice an error after placing your order, please contact us immediately at mailto: support@miyokoe-lanofficial.com. While we'll do our best to assist, address changes cannot be guaranteed once processing has begun.